Using your tenant account

Once you're renting with us and signed in, your account page gives you a few things beyond a normal visitor account.

Your tenancy details

See the listing(s) you're renting, your dates and payment history at a glance.

Raising a maintenance request

Open a ticket for anything that needs attention — describe the issue and attach photos if it helps. We'll reply from the same page, and you can reply back to keep the conversation going until it's resolved.

Tracking a request

Every ticket shows its current status — New, In Progress, Pending you, or Closed — so you always know where things stand.

Leaving a review

Once you've had a tenancy on a listing, you can leave a review on that listing's page to share your experience with future renters.